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Privacy information

Overview of Data Protection

General Information

This Privacy Policy describes how we gather, use, retain, and safeguard your personal information when you visit or engage with our website. Personal information means any data that can be used to identify you either directly or indirectly.

We are dedicated to managing your personal information responsibly and in compliance with applicable data protection laws. This policy outlines the types of information we collect, our reasons for collecting it, and the rights you can exercise relating to your personal data.

Data Collection on Our Website

Who is responsible for gathering data on this website?

The website operator is responsible for gathering and processing personal information. You can locate the operator's contact information in the legal notice available on our website.

How is your information collected here?

We gather information in two main ways:

Why is your information collected here?

We gather information to support the correct operation, security, and performance of our website. Some information may also be used to understand visitor behavior, improve our services, and enhance the overall browsing experience.

Which rights can you exercise concerning your personal information?

Depending on applicable laws, you may request details about the personal data we retain about you, including its source, recipients, and processing purpose. You may also request that your personal information be corrected, restricted, or deleted where this legally applies.

If you have queries concerning privacy or data protection, you can reach us using the contact details in our legal notice. You may also have the right to lodge a complaint with the relevant data protection authority.

Analytics and Third-Party Services

We may employ analytics tools to learn how visitors engage with our website. These tools may gather information using cookies and similar technologies.

Depending on the tools employed and their settings, the information may be anonymized, pseudonymized, or otherwise processed to help safeguard your identity. You may be able to limit certain tracking activities using your browser settings or the privacy controls available on our website.

Additional information about our analytics tools and choices available to you appears in the relevant sections below.

General Information and Mandatory Disclosures

Protection of Personal Data

Safeguarding your personal information matters to us. We treat personal data confidentially and in compliance with applicable data protection legislation and the terms contained in this Privacy Policy.

When you visit our website, certain categories of personal information may be gathered and processed. This policy describes what information may be gathered, how we use it, and the purposes for which we process it.

Please understand that sending information over the internet, including through email messages, may present security risks. While we implement reasonable measures to safeguard your information, no method of electronic transmission or storage can ensure complete protection from unauthorized access.

Identity of the Data Controller

The website operator named in the legal notice is the party responsible for processing personal data on this website.

The data controller is the person or legal entity that decides, independently or together with others, the purposes and methods for processing personal information, including names, email addresses, and other personally identifying details.

Withdrawal of Consent

Some data processing activities may need your consent. When processing relies on your consent, you can withdraw that consent at any time, taking effect only for future processing.

You may send your request by email or via another available contact method. Withdrawal of consent does not affect the legality of processing performed before the withdrawal.

Please remember that certain information may still be kept or processed where applicable law requires or permits this.

Right to Lodge a Complaint

If you consider that your personal information has been processed in violation of applicable data protection laws, you may have the right to file a complaint with the appropriate supervisory or regulatory authority.

Right to Data Portability

Where applicable law provides for this, you may request to receive personal information that we process with your consent or to perform a contract in a format that is structured, commonly used, and machine-readable.

You may also request that this information be sent directly to another data controller, where technically possible and legally applicable.

Secure Payment Transactions

If you undertake a transaction requiring payment information, we may gather the details that are necessary to process your payment.

Where supported, payment details are sent over secure SSL/TLS-encrypted connections. You can usually recognize an encrypted connection through the HTTPS prefix in your browser's address bar and the accompanying security indicator.

Encryption helps safeguard information during transmission. However, the actual security of a payment transaction also relies on the payment provider and the systems used to process the transaction.

Access, Correction, Restriction, and Deletion of Information

Depending on applicable legal requirements, you may ask to access the personal information we retain about you. This may cover details about where the information originated, the reasons it was collected, its uses, and the parties it has been shared with.

Where allowed by law, you may also ask for inaccurate information to be corrected, for processing to be limited, or for personal data deletion.

To use these rights or raise questions about your personal information, please reach us through contact details available in our legal notice.

Objection to Unsolicited Promotional Communications

We prohibit using contact information available in our legal notices to send unsolicited promotional messages or other advertising materials that have neither been requested nor authorized by the intended recipient.

We retain the right to pursue appropriate legal action where the law allows if we receive unsolicited advertising messages, including spam emails.

Data Collection on Our Website

Cookies

Our website may employ cookies to enhance functionality, performance, security, and your overall browsing experience.

Cookies are small text files that your browser saves on your device. They do not inherently harm your computer or contain viruses.

Certain cookies are temporary session cookies, automatically removed when you close your browser. Other cookies may stay on your device until they expire or you manually delete them. These persistent cookies can help identify your browser when you visit again later.

You can control cookies using your browser settings. Depending on your browser, you may be able to get notifications when cookies are used, decline certain cookies, or automatically remove cookies when you close your browser.

Please remember that blocking certain cookies may impact the availability or operation of some website features.

Cookies technically necessary to deliver a service you have requested, support electronic communications, or provide essential website functions may be processed under an applicable legal basis, including legitimate interests under Article 6(1)(f) of the GDPR, where the relevant conditions for such processing are met.

Non-essential cookies, including some analytics or tracking cookies, may need your advance consent under applicable data protection and electronic privacy laws. Details concerning these cookies and the options available to you are supplied separately where applicable.

Server Log Files

When you visit our website, our hosting provider or systems may automatically gather and retain certain technical information within the server log files.

These details may include:

These logs help us track website performance, resolve technical problems, and preserve the security and stability of our services.

We do not regularly merge server log information with other data sources to identify individual visitors. Any additional processing takes place where appropriate and in compliance with the legal requirements that are applicable.

Where applicable, server log data processing may rely on our legitimate interests in keeping our website secure and functional, or on another lawful basis that is allowed under the relevant regulations.

Contact Forms

If you reach us using a form on our website, we gather the information you provide, including your contact details and message content, to enable us to answer your inquiry and manage any follow-up communications that relate to your request.

We use this information for the purpose for which you supplied it and do not share it with third parties unless needed to answer your request, you have authorized disclosure of it, or the law otherwise allows or requires the information to be disclosed.

When consent provides the applicable legal basis, we will process your information in compliance with Article 6(1)(a) of the GDPR. You can withdraw your consent at any time, subject to applicable legal requirements.

We keep contact form submissions only as long as needed to respond to your inquiry, accomplish the relevant purpose, and satisfy any applicable legal retention duties. Information may be removed once no longer needed, unless retaining it remains necessary under applicable law.

Processing Customer and Contract Information

We gather and process customer and contract-related information where needed to establish, conduct, administer, or change a business relationship with you.

This information may cover identifying details, contact information, transaction records, and other data needed to deliver requested services or meet contractual obligations.

Where needed, this processing may rely on Article 6(1)(b) of the GDPR, which addresses processing necessary to perform a contract or to take steps that you have requested before entering into a contract with us.

We may additionally process website usage information insofar as reasonably necessary to deliver our services, preserve website functionality, and meet the applicable obligations.

We keep customer and contract information for the time required to accomplish the relevant purpose. Once an order is fulfilled or a business relationship concludes, information will be removed or anonymized where appropriate, unless applicable laws mandate or allow longer retention.

Information Shared During Online Purchases and Orders

When you buy products or services on our website, we may disclose certain personal information to third parties where needed to finalize your transaction or fulfill your order.

For instance, information may be disclosed to delivery companies handling the shipment of goods or payment service providers and financial institutions handling payment processing.

We restrict these disclosures to information reasonably needed for the relevant purpose. We do not share personal information with third parties for unrelated purposes unless you have given the required consent or the law otherwise authorizes or requires disclosing that information.

When processing is needed to perform a contract or take requested steps before entering into a contract, Article 6(1)(b) of the GDPR may provide the applicable legal basis.

Information Shared When Registering for Services or Digital Content

If you register for a service or buy digital content, we may process and disclose the personal information needed to create your account, deliver the requested service, handle your transaction, and meet our contractual obligations.

Where needed, information may be disclosed to payment providers, financial institutions, hosting providers, or other service providers helping to deliver the service.

We do not disclose your personal information for unrelated purposes unless you have supplied the necessary consent or the disclosure is otherwise legal.

Where applicable, processing required to perform a contract or carry out pre-contractual steps you have requested may be based on Article 6(1)(b) of the GDPR.

Analytics and Advertising

Matomo Analytics

Matomo may employ cookies or similar technologies to gather information on how visitors engage with our website. Depending on its configuration, this information may cover pages viewed, browsing activity, technical details, and details about the device used to visit the website.

When IP addresses are gathered, they may be anonymized before storage, depending on our settings. Information produced through analytics may be kept on our own server or on the infrastructure used to operate the service.

We use analytics data to understand website usage patterns and find opportunities to enhance the visitor experience.

Where applicable, analytics information processing may rely on our legitimate interests in understanding and enhancing website performance, provided that the relevant legal requirements are satisfied. Where applicable privacy laws require consent, we will use analytics technologies in compliance with the consent requirements that apply to those technologies.

We do not deliberately share analytics information with unrelated third parties unless needed to run the service or where the law permits or requires disclosure.

You may be able to stop analytics cookies being saved by changing your browser settings or using the privacy controls available on our website. Depending on how Matomo is configured, an opt-out option may also be offered.

When you choose an opt-out feature, a cookie or similar mechanism may be saved on your device to retain your preference. If you remove that cookie, switch browsers, or use a different device, you may need to choose the opt-out again.

Newsletter

Newsletter Subscription and Data Processing

If you decide to receive our newsletter, we will ask for a valid email address and any other information reasonably needed to administer your subscription and verify your request.

We use this information to deliver the newsletters, updates, announcements, or other messages you have elected to receive. Any further information sought during registration will be optional unless we clearly identify it as necessary.

We do not disclose newsletter subscriber information to unrelated third parties for their own marketing activities without the necessary legal authorization. Information may be handled by service providers who help us distribute and administer newsletters to subscribers.

When consent provides the applicable legal basis, newsletter information will be processed in compliance with Article 6(1)(a) of the GDPR.

You can revoke your consent and unsubscribe whenever you wish. To do this, use the unsubscribe link provided in our newsletter or get in touch with us directly.

Once you unsubscribe, we will stop using your information to deliver newsletters under that subscription, unless additional processing or retention is allowed or required by the applicable law.

We keep newsletter subscription information while your subscription is active or for as long as otherwise needed to handle your preferences and fulfill applicable legal duties. Information kept for other purposes, including customer accounts or transaction records, may be stored separately when a lawful basis exists for us to do so.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to account for changes to our website, business activities, technology, or the legal requirements that apply.

Any updated policy will appear on this page. We recommend that visitors check this page regularly to remain aware of how we gather, use, and safeguard their personal information.

Contact Us

If you have queries concerning this Privacy Policy, want to exercise your data protection rights, or need further details about how we handle personal data, please reach us through the contact information in our website's legal notice.

Phone: +1-8442810210

Email: contact@bookingcomfortstay.us

Address: 1568 Broadway, New York, NY 10036

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